Train passengers cram into

Train passengers cram into

Greater Anglia have apologised to customers

Passengers stood in a train toilet cubicle for an hour because of overcrowding.

Video showed passengers standing in the cubicle on the 5.47pm train from Cambridge to Ipswich, run by Greater Anglia, on Tuesday after the previous service was cancelled.

Greater Anglia apologised for the incident, blaming a train fault on a previous service for the overcrowding.

A Greater Anglia spokesman said: "We apologise for the overcrowding on the 17.47 Cambridge-Ipswich service yesterday.

"The 16.20 Ipswich to Cambridge service was terminated at Ely due to a train fault and therefore the following train was busier than usual.

"We apologise for the inconvenience caused and would encourage those affected by the cancellation to claim delay repay at www.greateranglia.co.uk/delayrepay"

Published: by Radio NewsHub
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